FAQs

About the Beds

Designed following months & months of research and testing, our range includes 5 different beds, each with a specific benefit.

  • Calming Dog Bed: Has 3x more padding than others on the market, and a weighted design to help soothe anxiety and encourage sleep. Ideal for anxious dogs and puppies.
  • Luxury Bouclé Dog Bed: Offering premium quality and cushioning without compromising on style. Ideal for the most pampered pets & stylish homeowners.
  • Premium Teddy Bed: Designed to self-soothe, with double-layered padding and soft Teddy material.
  • Premium Dog Car Bed: A 2-in-1 car booster seat and pet bed. Has built-in safety buckles and is designed to calm & soothe while in the car.
  • Deluxe Dog Couch Bed: Creates a stylish yet water resistant area for your fur friend to sit without damage to your furniture.

We have sizing charts to help you determine the best size bed for your pet.

These size guides are based on your furry bestie feeling comfortable but also cosy. The sizing data has been collected from thousands of customers' feedback on what size is best suited for their pets.

If you want to accommodate your pet being completely stretched out, or you want to accommodate 2+ pets, then we’d recommend going up a size.

You’ll find the size guide for each pet bed on the relevant product listing. If your pet’s breed isn’t on the chart, we suggest you compare a dog that’s similar in size. 

In short: although these 3 beds all look the same size and shape, only the Bouclé and Teddy bed are identical in size & dimensions which means covers can also be interchangeable.

The Calming Bed’s construction has more padding and a different filling form (with a higher rim) to help relieve anxiety and create a secure ‘cocoon’. This means the Calming bed covers can’t be used on a Bouclé or Teddy Bed.

As our dog beds are made from a unique and durable fabric that is vacuum sealed, it tends to take a little longer to puff out to full size. Please allow 24-48 hours to allow your bed to fully expand. If you wish to expedite the process, remove the cover and iron in a cool setting. Once it fully puffs out, the height will be between 20 cm to 24 cm.

To keep the cushion inserts clean, we suggest either hand washing it or hosing it down. Please avoid placing it in the washing machine as the inside stuffing can bunch up all together. If needed, you may use a mild detergent and only use a little! Afterwards, simply allow the cushion to air dry. 

All beds, except for the Couch Bed, feature an anti-slip base. This helps to stop the bed from sliding around when the pet jumps in and out. In addition, every single bed has a scratch resistant underside, where zips are hidden and fabrics won’t damage floors and other surfaces.

If the product you’re after is out of stock, you can join the waitlist by clicking ‘Email when available’ found on the product listing on our website. When we restock, you’ll be notified via email so you can choose to purchase.

If the product is on pre-sale, you will see a note on the listing about the timeline of dispatch. This means you can purchase and it will be shipped out once the stock arrives.

Calming Dog Bed

Our Calming Dog Bed is like no other. It provides comfort and security for pets who suffer from anxiety. Featuring a weighted design, this bed has more internal padding than other standard beds on the market, and is wrapped in a durable, silky faux-fur fabric cover. The soothing materials help simulate the security and feeling of their mother’s warmth.

The Calming Dog Bed is specifically designed with 100% pet safe materials.

The construction of the bed is what sets it apart - with 3x the internal padding of others, and highest quality nylon and faux fur fabric, your pet is supported and can snuggle into the deep bucket centre.

And, with hidden zippers and a non-slip base, your floors won’t be damaged and the bed remains stable even with the most energetic dog scratching, digging & jumping in and out!

The Calming Dog Bed has a removable, machine washable cover. Simply unzip and remove the interior cushion, then zip back up to close before washing. Place the cover into the washing machine on a gentle, cold cycle. Do not machine dry - simply allow the bed to air dry while you’re playing with your fur friend. After, place the interior cushion in and zip back up. Done!

Luxury Boucle Bed

It’s not everyday that your dog’s taste aligns with yours, but with the Luxe Bouclé Bed, you’ll both get exactly what you want! This comfortable bed is made from luxurious materials that your dog will love, and a sophisticated design that will complement the look of your home. And, with a machine washable cover, elegance doesn’t have to be hard work.

The Bouclé material is made from a double looped yarn which is made up of a series of fabrics such as cotton, linen and wool.

It’s designed to support your dog with our extra inner cushion allowing them to feel as though they’re lounging on a cloud. All while looking ultra luxe in your home.

The Luxury Bouclé Dog Bed has a removable, machine washable cover. Simply unzip and remove the interior cushion, then zip back up to close before washing. Place the cover into the washing machine on a gentle, cold cycle. Do not machine dry - simply allow the bed to air dry while you’re playing with your fur friend. After, place the interior cushion in and zip back up. Done!

Premium Teddy Bed

Premium Teddy Bed is perfect for pups who are known to sleep with their favourite plush toy or are serial snugglers!

Built with the same form as the Luxe Bouclé Bed, the Teddy Bed has a layered construction with a fluffy and soft exterior cover. Using premium on-trend teddy fleece material, it’s stylish as well as super comfortable.

Teddy fleece is one of the plushest and most lightweight materials available. Because it’s so soft and fluffy, it’s gentle on the skin so dogs find it irresistible and practically impossible to avoid!

What you’ll love is that it maintains its fluffiness even after being washed. It’s wrinkle-resistant and dries off quickly - fleece naturally repels the water rather than absorbing it.

Most importantly, it’s breathable and naturally hypoallergenic. While lightweight, it’s also highly durable and can withstand frequent washing and drying.

The Premium Teddy Bed has a removable, machine washable cover. Simply unzip and remove the interior cushion, then zip back up to close before washing. Place the cover into the washing machine on a gentle, cold cycle. After, place the interior cushion in and zip back up. Done!

Premium Dog Car Bed

The SASH Premium Dog Car Bed is your pet’s travel companion while in the car. Its 2-in-1 design means it's a perfect booster seat for them in the car while also doubling as a portable bed, so they’re comfortable and cosy wherever they go. 

Just like our Calming Dog Bed, it has generous padding and a deep rim around the outside that creates a cocoon-like ‘wrap’ around the pup. 

You’ll also find the carry handles convenient when transporting your pet in and out of the car.

The Premium Dog Car Bed is specifically designed with 100% pet safe materials.

The shell of the bed has multiple layers of internal padding, so it’s extra plush and helps to keep your fur friend safe and secure within its generous walls. Inside is a plush, suede-style cushion that’s removable if your pup likes to sink deep into the bed and curl up!

What’s best about all the SASH Beds, including the dog car bed, is their removable, machine washable covers. This makes it so easy to keep your pet’s bed fresh and clean!

Washing the SASH dog car bed is quick and easy. It’s completely machine washable and because it comprises 2 pieces - the shell and the cushion - you can wash either or both, depending on your needs. 

To wash the outer shell, we recommend inverting it (turning the whole bed inside out) so that you can access the zips easily as they’re located on the inside of the base of the bed. Unzip right around the base of the bed and remove each padded wall from the cover. Place the cover on a gentle, cold cycle.

Washing the cushion is exactly the same as you would with any other cushions in your home. Simply unzip and remove the cover from the cushion itself. And as with the shell, place on a gentle, cold cycle.

The Premium Dog Car Bed has an adjustable safety buckle that wraps around your car seat to stop the bed from sliding around. There’s also a trigger snap hook to attach your pet’s collar to the bed so they’re secure while travelling in the car.

Deluxe Dog Couch Bed

The SASH Deluxe Dog Couch Bed lets your furry bestie relax with you on the couch without the fear of damage to your furniture! It has back and side bolsters that provide head and neck support for your pet. It has an extra piece of fabric that can be used as a snuggle blanket for them or you can opt to cascade it down the front of your couch. 

Bonus - it’s water resistant! You don’t have to worry about any spills or other mishaps.

All our beds are specifically designed with 100% pet safe materials. The cover is made from durable corduroy style fabric while the interior consists of polyester stuffing.

What’s best about all the SASH Beds, including the Deluxe Dog Couch Bed, is their removable, machine washable covers. This makes it so easy to keep your pet’s bed fresh and clean!

The Deluxe Dog Couch Bed has a removable, machine washable cover. Simply unzip and remove the interior cushion, then zip back up to close before washing. Place the cover into the washing machine on a gentle, cold cycle. Do not machine dry - simply allow the bed to air dry while you’re playing with your fur friend. After, place the interior cushion in and zip back up. Done!

Blankets

Create the ultimate stylish cocoon for your pup to snuggle in with our SASH blankets! If you are looking for a specific benefit, let us help you out:

  • Deluxe Dog Throw: Emulating the look and feel of genuine fur, the deluxe dog throw rug will provide all the comfort and warmth your pet needs. It fits seamlessly into your home decor and it protects your furniture from scratches and mess. No one would believe it’s a pet blanket!
  • Double Weighted Luxury Blanket: Engineered with double layering, this blanket is thick yet soft which helps improve sleep and reduce anxiety. The weighted design helps to simulate the feeling of being hugged. It’s also perfect for travel or as a dog mat.

The Deluxe Dog Throw is made from premium ultra soft faux fur fabric, while the Double Weighted Luxury Blanket is made from double layer ultra soft short pile faux fur fabric. Both designed to support your dog with extra snuggles!

Keeping your new SASH dog blanket or throw fresh is super easy!

Simply place it into the washing machine on a gentle, cold cycle. When the cycle is complete, allow it to air dry. Be sure not to bleach, iron, or dry clean your SASH throw or blanket.

Premium Marble Dog Bowl

The SASH Premium Marble Dog Bowl is a non-slip, non-spill bowl made of natural marble. It can be used for serving their food or water (in style). What’s best is that the marble keeps your pet’s water cooler for longer.

Our Premium Marble Dog Bowl is made from the highest quality natural marble stone. Each bowl is unique too, featuring its own pattern of contrasting coloured veins.

Because of the natural stone and the absence of any chemical sealants, we do not recommend placing the bowl in a dishwasher. We recommend hand washing with warm soapy water. Avoid any abrasive or oil-based cleaners.

Because it’s made from natural marble stone, be careful when handling the bowl as it can break or chip if dropped.

Shipping Information

We offer FREE standard shipping Australia-wide for all orders over $80.

And, we also ship across the UK, with FREE standard shipping within 48 hours. For orders outside of Australia, visit sashbeds.co.uk

We don’t currently ship to the US, but we’ll be sure to let you know when we might in future!

For orders in Australia:

Our Melbourne warehouse aims to have your shipment dispatched within 24-48 hours, during standard business days. Orders typically arrive between 2-8 business days after dispatch.

Please be aware shipping times may vary.

For orders in the UK:

We now also offer free shipping within 48 hours to all locations in the United Kingdom. 

At check-out, we ask for your email address. We do this because our courier company will email you upon dispatch with a hyperlink that will enable you to track your parcel as it travels. This will take a few minutes, please check your junk email if you have not received the link. If by then the link still does not appear in your inbox, reach out to our team on hello@sashbeds.com and we will re-send a link.

Returns & Exchanges

If you’ve changed your mind after ordering from us, we do accept returns - with some conditions:

- The item you're returning must be unused and in re-sellable condition, in the original packaging.

- Returns must be lodged within 14 days of receiving the item by emailing us at hello@sashbeds.com Please include your full name and include the name of item/s you’re looking to return.

- Return postage costs will be at your expense. 

Once we receive the return we’ll inspect the item/s to ensure they’re unused, there’s no damage, and you have provided us with all original packaging.

If the item meets this criteria, the refund will be applied to the same credit card that was used to purchase.

We understand that sometimes online shopping can be challenging. If you feel you’ve selected the wrong size for your pup, we’ll happily help to facilitate an exchange.

Please note: The item you're exchanging must be unused and in re-sellable condition, in the original packaging. Return postage costs will be at your expense. You must lodge a request to exchange within 14 days of receiving your item.

To arrange an exchange, please email our Customer Service Team via hello@sashbeds.com and include your full name and include the item name in your email.

If your SASH item is faulty due to materials or workmanship, please email us at hello@sashbeds.com with the following:

- Your full name

-The name of the item in question

- Photos and/or video of the suspected fault

We’ll then evaluate the situation and establish next steps.

As part of this process, we will work with you to establish the reason for the fault/damage. The more information from you, the better (and faster) we can determine what may have gone wrong and ensure this doesn’t happen again. The item then needs to be returned to our warehouse for us to inspect, once your return is received and inspected we will then asses if the item is faulty due to manufacturing reason.

If it’s been deemed a manufacturing or materials fault, we’ll either exchange the item for you or offer you a refund.